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Weekly Reader Question: How do you handle upset customers?

Published: Apr 7, 2011 8:13 pm

Every great business tries to support their customers the best they can. Despite our best intentions and efforts, sometimes a client slips through the cracks.

My question for TSF readers is: “How do you make it right?”.

I’m very interested in hearing your story and first hand experience is appreciated.

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Hi, I'm Paul Hontz.

I'm a YC alumn and I love startups. I created TSF to highlight companies I find interesting. You can learn more about me here.

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